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Tag: inspector independence

Inspector's Voice
Wesley Upchurch

How Upchurch Inspection Is Different From Other Multi-Inspector Companies

As home inspection companies grow, they tend to look more alike. Centralized scheduling. Rigid policies. Standardized reports. Layers of management between the inspector and the client. At Upchurch Inspection, we’ve grown too — but we’ve made intentional choices about how we grow, and just as importantly, what we refuse to

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Inspector's Voice
Wesley Upchurch

Why We’d Rather Walk Away Than Compromise an Inspection

There’s a moment every inspector eventually faces. It’s not dramatic.It doesn’t come with raised voices or ultimatums.It usually arrives quietly — disguised as “just how things work.” That moment is when you realize that continuing means saying less than you should, explaining things more gently than they deserve, or accepting

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Industry Perspective
Wesley Upchurch

How the Home Inspection Industry Quietly Shifts Risk — and Why Most Clients Never See It

There’s a part of the home inspection industry most consumers never encounter. It doesn’t show up in marketing materials.It isn’t discussed during scheduling calls.And it’s rarely explained in inspection reports. But it shapes how inspections are performed every single day. That reality is how financial and professional risk gets shifted

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Industry Perspective
Wesley Upchurch

Why Inspector Independence Is a Consumer Protection Issue

Most home buyers assume inspectors are independent. They expect that when an inspector points out a problem, it’s because the condition genuinely matters — not because of internal pressure, incentives, or consequences tied to what gets reported. That assumption is reasonable.And it’s worth protecting. At Upchurch Inspection, we believe inspector

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Inspector's Voice
Wesley Upchurch

Why Penalty-Based Pay Structures Change Inspections — Even When No One Admits It

Most inspection companies don’t think of themselves as punitive. They don’t describe their policies as pressure.They don’t frame compensation rules as behavioral controls.They rarely intend harm. And yet, penalty-based pay structures reliably change how inspections are performed. Not because inspectors are unethical — but because humans adapt to incentives, whether

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Industry Perspective
Wesley Upchurch

What Clients Should Ask Inspection Companies — But Rarely Do

Most clients ask the same questions when booking an inspection. How much does it cost?When can you come out?How long will it take? Those are reasonable questions. But they’re not the ones that determine whether an inspection is merely adequate — or genuinely useful. The most important questions are the

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Inspector's Voice
Wesley Upchurch

Why I Walked Away — And How Alignment Shapes the Way We Inspect Homes

At Upchurch Inspection, how we work matters just as much as what we inspect. This article isn’t about gossip or finger-pointing. It’s about a real professional decision I made — to walk away from a national inspection company — and the lessons that experience reinforced about alignment, independence, and responsibility.

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